Listed below are the Top Frequently Asked Questions (FAQs) about Napkinsin24.com.
If you have other questions about our products/services,email us at napkinshelp@napkinsin24.com.
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Where do you ship?
We currently ship to all 50 United States as well as throughout the world from our manufacturing facility in Aurora, Illinois, United States.
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When will my order ship?
Most orders will ship on the business day after we receive the order.
Orders received on Friday, and Saturday will ship on Monday. All other orders ship in 24 hours.
Please view our Help section on shipping for details.
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When will my order arrive at its final destination?
Napkinsin24.com has provided a FedEx Ground Shipment chart for your review. The Chart will give you an approximate date of arrival. Orders can arrive earlier or later based on FedEx shipping volume.
Please view our Help section on shipping for details.
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What shipping methods do you use?
Orders ship via FedEx® and USPS®. FedEx Home Delivery ground service is standard. Other forms of FedEx® Service are available (as well as shipments by USPS®) and ship at their respective charges.
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How do I create a proper Monogram?
Marriage Monogram
The proper way to create a personalized monogram for the married couple is as follows:
- Wife's First Name Initial
- Last Name Initial
- Husband's First Name Initial
Personal Monogram
The proper way to create a personalized monogram for an individual is as follows.
- First Name Initial
- Last Name Initial
- Middle Name Initial
Two Letter Monogram
The proper way to create a two letter monogram for an individual is as follows.
- First Name Initial
- Last Name Initial
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Is it safe to use my credit card on the Napkinsin24.com site?
Yes. Napkinsin24.com is a secure site. When you press the "Check Out" button you are directed to a secure server. Napkinsin24.com uses 128 bit encryption for every order placed. This is the best and most secure way to place an order over the internet. Napkinsin24.com takes great pride in offering the most secure online shopping available.
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What credit cards do you accept?
Visa™, MasterCard™, Discover™, and American Express™.
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How do I place an order?
After you have selected the item that you would like to purchase fill in the order information to the right of the image. Please be certain to fill in all of the requested information such as, paper color and ink color. After you have completed the order information select "Add to Shopping Cart".
If you would like to order another product you may do so by following the same steps. After you have completed the ordering information for all of your choices select "Check Out".
